Gone are the days of the Yellow Pages, where you let your fingers do the walking. When homeowners need a home repair, the first place they go is straight to the internet. Googling “home services near me” is undoubtedly a good start, but it is just the first step. If you want to ensure that you are getting a fully experienced and credible home services company in Charleston, go the extra mile to consider these other factors before making an appointment.
Ratings and Reviews
Just a few short decades ago, the only way to get a referral was by asking friends and family about their experience with a company. Companies made their reputation slowly and through word of mouth. Nowadays, ratings and reviews are available to the consumer in an instant. After you Google “home services company near me” and see what pops up, take the time to read through the reviews to see what other customers are saying. If someone has had an excellent experience they are often willing to let others know, and in the same respect, if they’ve had a not-so-great one, they might want to warn others.
Comprehensive Services
Often, you have to call one company for plumbing, another one for electricity, and yet another company for HVAC. If you find a company that combines them all to make things convenient, then you can rest assured you are getting the same quality no matter which service you need. At Aptus Home Services, we provide all of the technicians you need to ensure that your home is running as smoothly and efficiently as possible. Why call around to three different companies when we have all you need in one place?
Financing
Repairing your air conditioner, heating, plumbing, or electricity is not a luxury – it is a must; however, not everyone has rainy day savings for the mishaps in life. Find a home services company that is willing to help you out by providing your service when you need it and allowing you to pay as you can. One repair call should not put you in a financial hole, so make sure to take advantage of companies like Aptus Home Services that understand your situation and want to help!
Get Your Questions Answered
Most emergencies and outages don’t happen during office hours. Before you choose a home services company in Charleston, make sure that you can get your questions answered when you need them answered. Technology is there to make things convenient for customers, but not all companies go the extra mile to make use of it. A company that invests in making sure your customer service experience is always the best one possible is one that you should hire!
Experience and Training
When you hire someone to repair your home systems, you want to make sure that they have not just the training but also the experience necessary to find solutions that are cost-conscious and lasting. Education is only half of it; a company that has been in business for a while will have hands-on training in the field to work through a variety of problems to get your home back up and running as quickly as possible.
When you need a home system repair, the first place people typically head to is the internet. Googling “home services company near me” is a great FIRST step, but it’s only the first. It is important to do some investigation before you hire blindly. At Aptus Home Services, we encourage you to look through our testimonials and ratings; we guarantee that we are the best company for the job. Schedule your online appointment with our technicians today!
